Community Information officer – Job Description

Job Description:

• Support Community Service Initiatives: Assist with the planning, coordination, and implementation of various community service projects, ensuring they align with the organization’s mission and objectives.
• Donor Engagement and Relationship Building: Reconnect with past donors by utilizing provided contact lists, working to reactivate their support through personalized outreach and fostering long-term relationships with new and existing donors.
• Training and Best Practices Implementation: Participate in training sessions focused on donor engagement strategies, learning effective methods to strengthen relationships and support the organization’s fundraising goals.
• Project Assistance and Coordination: Provide hands-on support in the management and execution of community service projects, contributing to all aspects of project coordination as needed.
• Technical Proficiency: Utilize computerized systems for record-keeping, tracking donor information, and managing project details, ensuring accurate and efficient data entry.
• Effective Communication: Demonstrate strong verbal and written communication skills to interact with team members, donors, volunteers, and other stakeholders, fostering positive long term relationships.
• Administrative and Organizational Support: Manage administrative tasks such as organizing documents, maintaining schedules, and overseeing general office duties to ensure smooth project execution.
• Records and Documentation Management: Maintain accurate and up-to-date records, ensuring that all relevant documentation is properly filed, stored, and easily accessible for reference.
• Time Management and Task Prioritization: Effectively manage multiple tasks and prioritize responsibilities to meet deadlines and contribute to the timely completion of projects.
• Report Writing and Documentation: Prepare clear and concise reports, updates, and correspondence, ensuring proper documentation for internal use and donor communications.
• Other Duties as Assigned: Assist with any additional tasks as assigned by management, contributing to the overall success and smooth operation of the organization.

Qualifications:

• Proven experience in community service or a related field within the hospitality industry
• Exceptional customer service skills with a focus on upselling services to enhance the event experience
• Strong budgeting skills to manage event expenses within allocated budgets
• Excellent organizational abilities to handle multiple tasks simultaneously

Social work Coordinator – Job Description

Job Description:

• Organize and Facilitate Workshops: Plan and lead workshops on topics such as life skills, financial literacy, health awareness, senior’s well being, mental health or community resources for participants.
• Program Evaluation: Monitor and assess the effectiveness of the programs through surveys, feedback collection, and data analysis to improve program outcomes.
• Client Intake and Support: Conduct intake interviews with new and existing clients and participants, assess their needs, and provide ongoing support during the program.
• Data Entry and Documentation: Maintain accurate records of participant information, program attendance, and outcomes using appropriate data management tools.
• Resource Centre Management: Participate in the daily operations of the food bank and resource center, ensuring materials and resources are available to participants and clients.
• Food Bank Management: Coordinate the collection and distribution of food to eligible participants, manage inventory, and maintain a welcoming environment for food bank clients.
• Collaboration with Community Partners: Work with local agencies, organizations, and volunteers to strengthen the program’s impact and provide additional support to participants of the resource center.
• Other Duties as Assigned: Assist with any additional tasks as assigned by management, contributing to the overall success and smooth operation of the organization.

Skills/Qualifications:

• Minimum Education requirement is a Secondary School Diploma
• High degree of accuracy and attention to detail
• Must be a team player and willing to work under pressure to meet strict deadlines, conflicting demands, frequent interruptions, and heavy workloads
• Be willing to work long hours when required
• Self-disciplined with ability to work without close oversight
• Excellent time-management and organization skills demonstrating the ability to multitask with precision in each task

Administrative Assistant – Job Description

Job Description:

• Greet visitors and direct them to the appropriate offices
• Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents
• Assist Management in establishing and maintaining a relationship with donors including arranging visits, announcements, information exchanges, etc.
• Schedule meetings and travel arrangements for senior members of the company
• Create, manage and maintain documentation related to donor meetings and requests
• Assist in official communication with donors including letters of appreciations, invitation to events and appraisals
• Assist in planning of fundraisings and other campaigns
• Assist in the planning of events
• Create, manage and maintain documentation related to fundraisings and other campaigns
• Collect material and prepare content for yearly report
• Collect, preserve, organize and facilitate the availability of pictures, videos and other digital material for marketing purposes
• Research available grants and assist Management is preparing grant applications.
• Build and maintain a close working relationship with volunteers of our various domestic programs
• Ensure the availability of office supplies and general office maintenance requirement
• Any IT experience would be an added advantage.

Any other task given by IRC’s management

Skills/Qualifications:

• High degree of accuracy and attention to detail
• Must be a team player and willing to work under pressure to meet strict deadlines, conflicting demands, frequent interruptions, and heavy workloads
• Be willing to work long hours when required
• Self-disciplined with ability to work without close oversight
• Excellent time-management and organization skills demonstrating the ability to multitask with precision in each task

Digital Marketing Coordinator – Job Description

Job Description:

• Content Creation and Design: Develop, design, and create engaging content for the organization’s digital platforms, including social media, email newsletters, and the website, to promote programs, events, and campaigns.
• Social Media Management: Manage and oversee the social media accounts, including creating and scheduling posts, responding to inquiries, and increasing engagement to build a strong online presence.
• Campaign Strategy Development: Plan and implement digital marketing campaigns that effectively capture new donors, engage existing supporters, and drive donations through targeted messaging.
• Website Optimization: Optimize the organization’s website and digital content for search engines to increase visibility, drive traffic, and enhance user experience.
• Email Marketing: Design and send regular email campaigns to update donors, volunteers, and supporters on upcoming events, donation drives, and program successes, with a focus on donor retention and engagement.
• Analytics and Reporting: Monitor, analyze, and report on digital marketing efforts, including website traffic, social media engagement, and email campaign performance, to assess success and inform future strategies.
• Donor Engagement and Retention: Develop strategies to build lasting relationships with donors through digital channels, including personalized messages, thank-you notes, and special event invitations.
• Event Promotion: Promote charity events and fundraising campaigns through creative digital marketing strategies, including targeted ads, social media campaigns, and collaborations with influencers or partners.
• Brand Consistency: Ensure all digital communications align with the organization’s mission, values, and brand guidelines, maintaining a consistent and professional online presence.
• Collaboration with Teams: Work closely with fundraising and event teams to align digital marketing strategies with overall organizational goals, ensuring seamless communication and campaign execution.
• Volunteer and Donor Testimonials: Capture and share success stories, testimonials, and donor highlights across digital platforms to inspire new donors and celebrate the impact of contributions.
• Additional Duties as Assigned: Perform any other tasks as directed by management to ensure the effective operation of the resource center and food bank services.
• Other Duties as Assigned: Assist with any additional tasks as assigned by management, contributing to the overall success and smooth operation of the organization.

Skills/Qualifications:

• Minimum Education requirement is a Secondary School Diploma
• Experience in related field
• High degree of accuracy and attention to detail
• Must be a team player and willing to work under pressure to meet strict deadlines, conflicting demands, frequent interruptions, and heavy workloads
• Be willing to work long hours when required
• Self-disciplined with ability to work without close oversight
• Excellent time-management and organization skills demonstrating the ability to multitask with precision in each task

Youth Development Coordinator – Job Description

Job Description:

• Event Planning and Coordination: Assist the Domestic Programs Team in planning, organizing, and executing youth-focused events, ensuring they align with the organization’s goals and engage participants effectively.
• Youth Activity and Campaign Planning: Coordinate and help plan a variety of activities, events, and campaigns for youth participants, fostering their personal and social development.
• Project Design and Development: Contribute to designing youth development projects, defining scope and objectives, engaging key stakeholders, and ensuring the technical feasibility of initiatives.
• Monitoring and Progress Tracking: Develop detailed plans to track the progress of youth development projects, utilizing appropriate tools and techniques to ensure goals are met and resources are effectively utilized.
• Reporting and Updates: Provide regular reports and updates to management on the status of youth programs and events, highlighting successes, challenges, and areas for improvement.
• Volunteer Supervision and Data Management: Assist in supervising volunteers, maintain accurate records of participant and volunteer information, track resources, and ensure proper data entry and documentation for all activities.
• Administrative and Documentation Support: Manage and submit all required documentation, ensuring that all necessary reports, evaluations, and records are properly completed and stored.
• Additional Duties: Perform any other tasks or responsibilities as assigned by management to support the successful execution of youth programs and organizational objectives.

Skills/Qualifications:

• Minimum Education requirement is a Secondary School Diploma
• Experience with Youth activities and programs
• High degree of accuracy and attention to detail
• Must be a team player and willing to work under pressure to meet strict deadlines, conflicting demands, frequent interruptions, and heavy workloads
• Be willing to work long hours when required
• Self-disciplined with ability to work without close oversight
• Excellent time-management and organization skills demonstrating the ability to multitask with precision in each task
• Proven experience in event planning or a related field within the hospitality industry
• Exceptional customer service skills with a focus on upselling services to enhance the event experience
• Strong budgeting skills to manage event expenses within allocated budgets
• Excellent organizational abilities to handle multiple tasks simultaneously

Community Service Worker – Job Description

Job Description:

• Planning and Execution Support: Collaborate with the Resource Center Coordinator to plan, organize, and implement community events and activities that meet the needs of clients and participants.
• Administrative Support and Inventory Management: Perform administrative tasks related to resource center and food bank operations, including tracking supplies, ensuring proper stock levels, and preparing materials for events and activities.
• Volunteer Supervision and Data Management: Assist in supervising and supporting volunteers, maintain accurate records of volunteer hours and participant information, and ensure proper documentation and data entry for program activities.
• Client Interaction and Paperwork Management: Engage with clients in a professional and compassionate manner, assisting with the completion, filing, and updating of client paperwork to ensure accurate and timely processing.
• Eligibility Verification: Assist in verifying client eligibility for various programs and services, ensuring compliance with program requirements and guidelines.
• Food Donation Sorting and Organization: Support the resource center staff in sorting, organizing, and distributing food donations efficiently to ensure smooth operations of the food bank.
• Additional Duties as Assigned: Perform any other tasks as directed by management to ensure the effective operation of the resource center and food bank services.

Skills/Qualifications:

• Minimum Education requirement is a Secondary School Diploma
• High degree of accuracy and attention to detail
• Must be a team player and willing to work under pressure to meet strict deadlines, conflicting demands, frequent interruptions, and heavy workloads
• Be willing to work long hours when required
• Self-disciplined with ability to work without close oversight
• Excellent time-management and organization skills demonstrating the ability to multitask with precision in each task